Frequently Asked Questions

Need help? We've got you covered.

Welcome to the Custom Gaming FAQ. Here you’ll find answers to the most common questions about our products, shipping, compatibility, and how to enhance your PlayStation 5 experience.

🔧 Are your accessories compatible with all PS5 models?

Yes! We offer products specifically designed for:

PS5 Disc Edition (Original & Slim)
PS5 Digital Edition (Original & Slim)

Each item is clearly labeled by model, so you can shop with confidence knowing you’re getting the perfect fit.

🛠️ Do I need tools to install the shells or dust filters?

No tools needed.
Our accessories are designed for quick, tool-free installation. Just follow the included instructions and enjoy a completely new look in minutes — no tech skills required.

🛡️ Will the accessories affect my console’s cooling?

Not at all.
In fact, many of our shells and covers are designed with integrated ventilation to enhance airflow and prevent overheating. Our dust filters protect internal components while maintaining optimal thermal performance.

🎮 Will the covers and shells affect performance or warranty?

Our accessories are external and non-intrusive. They won’t void your warranty or interfere with your console’s functionality. They're simply a safer, smarter way to protect and customize your PlayStation.

🌍 Do you ship internationally?

Yes! We offer fast and secure worldwide shipping. Wherever you are — in the U.S., Canada, Europe, or Asia — we’ll deliver your order straight to your doorstep.

💳 What payment methods do you accept?

We accept all major payment methods including:

Credit & Debit Cards (Visa, Mastercard, Amex)
PayPal
Shop Pay
Apple Pay / Google Pay

Your payments are 100% secure thanks to encrypted checkout.

📦 How long does delivery take?

Shipping times vary depending on your location:

USA & Canada: 5–10 business days
Europe: 5–12 business days
Rest of the world: 7–15 business days

Need it sooner? Express shipping options are available at checkout.

💬 Still have questions?

Feel free to contact our customer service via email or the chat bubble on the bottom right of the page. Our team is happy to help you personalize and protect your PS5 the right way.